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Ensure that the account there matches the username and password you are using to log into the Device.Īfter that, the software connected successfully to my DVR. Jesus Ragusa said Please send a screenshot of the firmware version and date of the 32 Ch. I'd prefer to use the web interface if I could, but the PC environment is mostly Windows 8. I'm wondering if my firmware is the latest revision as suggested above. If the wrong firmware is loaded onto DVR that will brick the unit. It is very important you get the right firmware. I can get you the firmware for the unit but I need to know what order it came off of.
#Zosi view equipment offline update
Another option is to update the firmware on that unit and see if that does anything. The DVR is probably to old to work with the newer version.
![zosi view equipment offline zosi view equipment offline](https://images-na.ssl-images-amazon.com/images/I/81AosZ2FB2S.jpg)
If so, ensure the username and password is set correctly for that device, as when you add a DVR to PSS by default it sets both username and password to "admin". When I encounter issues like this, I log out and back in.Minimum search word length is 3 characters - maximum search word length is 84 characters. Every time I repeat the base station different cameras will go off-line. What do you do to solve the issue? But when I reboot the base station different cameras will go off-line. If you have ruled out possible interference from other WiFi devices and have replaced your cameras with fresh batteries but still are experiencing this issue, consider contacting the Arlo Support Team for further investigation. There's big button behind the base station. I am puzzled why I never got the e-mail notifications about them again. Its batteries were low like last month's other camera. I am hoping to get to the disconnected camera later today. I already tried that in the past like yesterday. This is annoying! Busify 5taf club 9 malaysiaįirst thing to try is to power cycle the base station. I did not get any low battery e-mails too. Power cycling the base station did not fix it. It happened with another camera as of this early morning.
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Have you placed a trouble ticket? The forums are informal and can't do a thing for getting hardware replaced. Lots of possibilities including defective Arlo equipment. It's possible that it has nothing to do with you but, perhaps, a neighbor. Are all of your cameras behaving this way or just a specific camera?Ĭan't explain every occurance but "nothing changed" is a frequent IT support issue. This could be due to interference or range cameras too far from the base station. We hope you'll join the conversation by posting to an open topic or starting a new one. This topic has been marked solved and closed to new posts due to inactivity.